Export orders to CSV

What this article covers

This guide explains how to export scheduled orders to a CSV file for reporting, planning, or sharing with operations teams.

Where to export

Go to App -> Orders.

Click Export to CSV (top-right area).

The app downloads a CSV file to your browser.

What data is included

The export includes these columns:

  • Order ID

  • Order Type

  • Delivery Date

  • Delivery Time

  • Created At

File name format:

  • orders-YYYY-MM-DD.csv

Which orders are exported

CSV export respects your current Orders page filters:

  • Selected order type tab (All / Shipping / Delivery / Pickup)

  • Selected date range (Last 7 / 30 / 60 days)

Tip: apply filters first, then export.

Recommended workflow

  1. Set order type tab

  2. Set date range

  3. Click Export to CSV

  4. Open file in Google Sheets or Excel

  5. Sort/group by delivery date and time for planning

Common use cases

  • Daily pick/pack planning

  • Courier route preparation

  • Pickup schedule board

  • Weekly operations report

  • Team handoff between support and fulfillment

Notes about formatting

  • Delivery Date is exported as raw date value

  • Delivery Time is exported as stored slot range

  • Created At is exported in ISO datetime format

You can reformat these columns in Excel/Sheets as needed.

Common issues

  • Export looks empty because current filters are too narrow

  • Wrong date range selected before export

  • Browser blocks download popups/files

  • User expects all-time export while filter is set to Last 7 days

Quick troubleshooting checklist

If export is missing orders:

  1. Check selected tab (All vs method-specific)

  2. Check date range filter

  3. Refresh Orders page and re-export

  4. Open CSV in text editor to verify raw rows

  5. Retry in another browser if download fails

In short

  • Use Export to CSV from the Orders page

  • Filters control what gets exported

  • CSV is ideal for scheduling, reporting, and team coordination

For best results, export by specific date range and order type instead of exporting everything at once.