Show delivery info on Thank You and Order Status pages

What this article covers

This guide explains how to show selected delivery date and time on:

• Thank You page

• Order Status page

These blocks are useful for customer confirmation after checkout.

What customers will see

After order placement, customers can view delivery details such as:

• Scheduled date

• Scheduled time

This helps reduce support questions like "When will my order arrive?"

Before you start

Make sure:

• Checkout widget is already saving delivery date/time

• You have access to Shopify Checkout Editor

• Azent app extension is installed

If no delivery data is saved at checkout, these pages will have nothing to display.

Add block to Thank You page

Go to App -> Settings -> Widget Display.

Click Open Thank You Editor.

In Shopify Checkout Editor:

1. Switch to Thank You page

2. Add Azent delivery info block

3. Place it where you want

4. Click Save

Add block to Order Status page

Go to App -> Settings -> Widget Display.

Click Open Order Status Editor.

In Shopify Checkout Editor:

1. Switch to Order Status page

2. Add Azent delivery info block

3. Place it where you want

4. Click Save

Customize block settings

In block settings, you can configure:

• Heading text

• Show/hide scheduled date

• Date label text

• Show/hide scheduled time

• Time label text

Default labels are:

• Scheduled date

• Scheduled time

Important behavior

• These blocks are display-only

• They do not let customers edit delivery date/time

• They show data already captured earlier in checkout/cart flow

If values are missing, usually the delivery date/time was not selected or not saved in checkout.

How to test

1. Place a test order with date/time selected

2. Complete checkout

3. Confirm data appears on Thank You page

4. Open the same order's Order Status page

5. Confirm same values appear there

Common issues

• Block added but changes not saved in Checkout Editor

• Block added to wrong page context

• Delivery selection not captured during checkout

• Date/time hidden in block settings (show_date/show_time disabled)

Quick troubleshooting checklist

If delivery info is not showing:

1. Confirm checkout widget is active

2. Confirm customer selected date/time

3. Confirm data exists in App -> Orders

4. Confirm Thank You / Order Status blocks are added and saved

5. Confirm block settings are not hiding date/time fields

In short

• Add Azent blocks to Thank You and Order Status in Checkout Editor

• Use them as post-purchase confirmation

• Keep checkout capture enabled so these pages always have data to show

This setup improves customer clarity and reduces delivery-related support tickets.